At 3vip, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over it — no jargon, no runaround.
3vip only collects the data that is genuinely necessary to operate your account, process payments, and keep the platform secure. We don't collect data for the sake of it.
3vip will never sell your personal information to third parties for marketing or advertising purposes. Your data is used to serve you — not to profit from you elsewhere.
All personal data stored by 3vip is protected with industry-standard encryption. Our systems undergo regular security audits to ensure your information stays safe.
You can access, correct, or request deletion of your personal data at any time. 3vip processes all data rights requests within 30 days — usually much faster.
Every category of data 3vip collects is listed in this policy with a clear explanation of why it's needed. No hidden data collection, no vague "analytics" catch-alls.
bKash, Nagad, and Rocket transaction data is handled with the same care as all other personal data. 3vip does not store full payment credentials on its own servers.
Your Privacy Matters: This Privacy Policy applies to all users of the 3vip platform, including visitors, registered players, and anyone who contacts our support team. By using 3vip, you acknowledge that you have read and understood this policy.
3vip is an online gaming platform serving players in Bangladesh. As part of operating this platform, we collect and process certain personal data about our users. This Privacy Policy explains what that data is, how we handle it, and what choices you have.
We take privacy seriously — not because we have to, but because we believe players deserve to know exactly how their information is being used. The 3vip platform is built on trust, and that trust extends to how we handle your personal data. If you have questions about anything in this policy, our support team is available 24/7 at [email protected].
This policy covers data collected through the 3vip website, mobile application, and any communications you have with our support team. It does not cover third-party websites or services that may be linked from our platform — those services have their own privacy policies.
3vip collects personal data in the following categories. We only collect what is genuinely necessary for the purposes described in this policy.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Required |
| Contact Data | Email address, phone number | Required |
| Account Data | Username, password (hashed), account preferences | Required |
| Financial Data | Payment method type, transaction history, deposit/withdrawal records | Required |
| Gaming Data | Bet history, game activity, session duration, win/loss records | Required |
| Technical Data | IP address, device type, browser, operating system | Auto-collected |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Auto-collected |
| Communications Data | Support chat logs, emails sent to 3vip, complaint records | When applicable |
| Verification Data | ID document scans, selfie photos submitted for KYC | When requested |
Payment Security: 3vip does not store full bKash, Nagad, or Rocket account numbers on its own servers. Payment credentials are handled directly by the respective payment providers through encrypted connections.
3vip collects personal data through the following channels:
3vip does not purchase personal data from data brokers or third-party marketing lists. All data we hold about you comes from your direct interactions with the 3vip platform or from automated technical collection during your use of the platform.
Every piece of data 3vip collects has a specific purpose. We do not use your data for purposes beyond what is described here without first obtaining your consent.
Marketing Opt-Out: If you have opted in to receive promotional communications from 3vip and wish to stop, you can unsubscribe at any time from your account settings or by contacting support. Opting out of marketing does not affect essential account communications.
3vip processes your personal data on the following legal grounds:
3vip does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
No Third-Party Marketing: 3vip does not share your personal data with advertisers, data brokers, or any third party for marketing purposes. Your contact details will never be passed to another company for them to market their own products to you.
3vip retains personal data for as long as is necessary for the purposes described in this policy, and for as long as required by applicable law. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.
3vip takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
In the event of a data breach that is likely to affect your rights or freedoms, 3vip will notify affected users as quickly as possible and take all necessary steps to contain and remediate the breach.
Your Role in Security: You also play a part in keeping your data safe. Use a strong, unique password for your 3vip account, enable any available two-factor authentication, and never share your login credentials with anyone.
3vip uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how users interact with the site. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 3vip, but may affect some features and personalisation options. Note that clearing cookies will log you out of your current session.
As a 3vip user, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days — usually sooner.
Request a copy of all personal data 3vip holds about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your data where it is no longer necessary or lawfully held.
Request that we limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Please note that some rights are subject to limitations. For example, we cannot delete data that we are legally required to retain, and we cannot provide access to data that would reveal information about another person. Where a request cannot be fulfilled in full, we will explain why.
3vip is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional checks where there is any reason to suspect a user may be underage.
If you believe that a person under 18 has registered on 3vip, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated personal data as quickly as possible.
3vip may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.
The date of the most recent update is always shown at the top of this page. We encourage you to review this policy periodically. Your continued use of 3vip after any changes take effect constitutes your acceptance of the updated policy.
Version History: If you would like to see a previous version of this Privacy Policy, please contact our support team and we will provide it on request.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how 3vip has handled your personal data, please get in touch:
We take all privacy complaints seriously and aim to resolve them fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Response Time: 3vip aims to acknowledge all privacy-related enquiries within 24 hours and to provide a full response within 30 days. For urgent matters — such as suspected unauthorised access to your account — our 24/7 live chat team can assist immediately.
3vip is built on transparency and trust. Now that you know how we protect your privacy, join hundreds of thousands of Bangladeshi players and enjoy a secure gaming experience.