Legal · Platform Rules

3vip Terms and Conditions

These terms govern your use of the 3vip platform. We've written them to be clear and straightforward — no legal maze, no hidden traps. Please read them before you play.

Last Updated: January 2025
Account Eligibility

You must be 18 or older to register and play on 3vip. One account per person — no exceptions. Duplicate accounts will be closed and balances forfeited.

Deposits & Withdrawals

All transactions on 3vip go through verified local payment methods — bKash, Nagad, and Rocket. Withdrawals are processed within 60 minutes for standard accounts.

Bonus Terms

All bonuses on 3vip come with clear wagering requirements stated upfront. We don't change bonus terms after you've accepted them — what you see is what applies.

Account Security

You are responsible for keeping your 3vip login credentials secure. Never share your password. 3vip staff will never ask for your password under any circumstances.

Prohibited Conduct

Fraud, collusion, bonus abuse, and use of automated betting software are strictly prohibited. Violations result in immediate account suspension and balance forfeiture.

Responsible Gaming

3vip provides deposit limits, session reminders, and self-exclusion tools. We take player wellbeing seriously and encourage all players to use these tools if needed.

Important: By creating an account or using any part of the 3vip platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use 3vip.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 3vip ("we", "us", "the platform"). By accessing, registering on, or using the 3vip website or mobile application, you confirm that you have read these Terms carefully and agree to be bound by them.

These Terms apply to all users of the 3vip platform, including players who browse without registering, registered account holders, and anyone who participates in any game, promotion, or feature offered by 3vip.

If you are accessing 3vip on behalf of another person, you represent that you have the authority to bind that person to these Terms. These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 3vip.

02 Eligibility & Registration

To register and use 3vip, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing 3vip from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a 3vip employee.
  • You must not have been previously excluded or banned from the 3vip platform.
  • You must provide accurate, complete, and truthful information during registration.

3vip reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

Age Verification: 3vip takes underage gambling seriously. Any account found to belong to a person under 18 will be immediately closed and all funds returned to the payment source used for deposits.

03 Account Rules

Each player is permitted to hold only one active account on 3vip. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and constitutes a breach of these Terms.

You are solely responsible for all activity that occurs under your 3vip account. This includes all bets placed, all transactions made, and all communications sent from your account. You must keep your login credentials confidential and must not share your username or password with any other person.

  • You must notify 3vip immediately if you suspect unauthorised access to your account.
  • 3vip will never contact you to ask for your password — any such request is fraudulent.
  • You are responsible for ensuring your contact details remain accurate and up to date.
  • Account balances are non-transferable between players.

3vip reserves the right to suspend or close any account that it reasonably believes is being used in breach of these Terms, without prior notice in cases where immediate action is necessary to protect the integrity of the platform.

04 Deposits & Withdrawals

3vip supports deposits and withdrawals via bKash, Nagad, and Rocket — the primary mobile financial services used by players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

The minimum deposit amount is ৳100. There is no maximum deposit limit for standard accounts, though higher deposits may trigger additional verification requirements. Deposits are credited to your 3vip account instantly upon confirmation from the payment provider.

  • Withdrawals are processed within 60 minutes for standard verified accounts.
  • Gold tier loyalty members receive same-day withdrawal processing as standard.
  • The minimum withdrawal amount is ৳200.
  • Withdrawals must be made to the same payment method used for the most recent deposit, unless otherwise approved by 3vip support.
  • 3vip does not charge fees on deposits or withdrawals. Any fees charged by your payment provider are outside 3vip's control.

Withdrawal Note: Bonus funds must meet the applicable wagering requirements before they can be withdrawn. Only real-money balances that have cleared all wagering requirements are eligible for withdrawal.

3vip reserves the right to request additional verification before processing any withdrawal. This is a standard anti-fraud measure and is not a reflection on the legitimacy of your winnings. Verification requests will be communicated clearly and resolved as quickly as possible.

05 Bonuses & Promotions

3vip offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that will be clearly stated at the time the bonus is offered. These Terms provide the general framework that applies to all 3vip bonuses.

  • All bonuses are subject to wagering requirements, which will be stated clearly before you accept the bonus.
  • Wagering requirements must be met within the timeframe specified for each bonus. Bonuses that expire before wagering requirements are met will be removed from your account.
  • 3vip does not change the terms of a bonus after a player has accepted it.
  • Bonuses are intended for personal entertainment use only. Systematic bonus exploitation is prohibited.
  • 3vip reserves the right to withdraw any bonus offer at any time before it has been accepted by a player.
  • Only one welcome bonus per household, device, or IP address is permitted.

Loyalty Program: Points earned through the 3vip Loyalty Program are governed by the separate Loyalty Program terms available at /loyalty-program. Loyalty points have no cash value and cannot be transferred between accounts.

06 Gameplay & Betting Rules

All games and betting markets available on 3vip are governed by individual game rules, which are accessible within each game or market. These Terms apply in addition to those specific rules. In the event of a conflict, the specific game rules take precedence for matters relating to that game, and these Terms take precedence for all account and platform matters.

  • All bets are final once confirmed. 3vip does not accept requests to cancel or amend confirmed bets except in cases of a clear technical error.
  • In the event of a technical fault during a game or bet, 3vip will investigate and resolve the matter fairly. The decision of 3vip's technical team is final.
  • Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game or market before you place a bet.
  • 3vip publishes return-to-player (RTP) rates for all slot and casino games. These rates represent the theoretical long-term return and do not guarantee individual session outcomes.
  • Sports betting markets are settled according to official results from recognised governing bodies. 3vip's settlement decisions are final.

If you believe a game result or bet settlement is incorrect, you must contact 3vip support within 72 hours of the event. Disputes raised after this period may not be investigated.

07 Prohibited Conduct

The following activities are strictly prohibited on 3vip. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Opening or operating more than one account on 3vip.
  • Providing false, misleading, or fraudulent information during registration or verification.
  • Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game or market.
  • Exploiting software bugs, errors, or vulnerabilities. Any such issues must be reported to 3vip support immediately.
  • Attempting to launder money or use 3vip for any illegal financial activity.
  • Abusing the bonus system through coordinated or systematic exploitation.
  • Threatening, harassing, or abusing 3vip staff or other players.
  • Accessing 3vip from a jurisdiction where online gaming is prohibited.

Zero Tolerance: 3vip operates a zero-tolerance policy on fraud and money laundering. All suspicious activity is reported to the relevant financial intelligence authorities. Account balances associated with fraudulent activity will be permanently forfeited.

08 Responsible Gaming

3vip is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable form of entertainment, and we take our duty of care to players seriously. The following tools are available to all 3vip account holders:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits from your account dashboard. Limits take effect immediately when reduced.
  • Session Time Reminders: Set reminders to alert you after a specified period of continuous play.
  • Loss Limits: Cap the amount you can lose within a defined period.
  • Self-Exclusion: Temporarily or permanently exclude yourself from 3vip. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
  • Reality Checks: Periodic pop-up notifications showing your session duration and net gaming activity.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for further guidance and support resources.

09 Privacy & Data

3vip collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By using 3vip, you consent to the collection and use of your data as described in that policy.

3vip will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or where required by law.

  • You have the right to request a copy of the personal data 3vip holds about you.
  • You may request correction of inaccurate data by contacting 3vip support.
  • Account closure does not result in immediate deletion of all data — 3vip retains certain records for the periods required by applicable law and regulation.

10 Intellectual Property

All content on the 3vip platform — including but not limited to the 3vip logo, game graphics, interface design, text, software, and promotional materials — is the intellectual property of 3vip or its licensed content providers. All rights are reserved.

  • You may not copy, reproduce, distribute, or create derivative works from any 3vip content without prior written permission.
  • You may not use the 3vip name, logo, or branding in any way that implies endorsement or affiliation without written consent.
  • Scraping, data mining, or automated extraction of content from the 3vip platform is strictly prohibited.

11 Limitation of Liability

3vip provides its platform on an "as is" and "as available" basis. While we work hard to maintain a reliable and high-quality service, we cannot guarantee uninterrupted access or error-free operation at all times.

  • 3vip is not liable for losses arising from platform downtime, technical errors, or interruptions beyond our reasonable control.
  • 3vip is not responsible for losses resulting from your failure to keep your account credentials secure.
  • 3vip's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the claim.
  • Nothing in these Terms limits 3vip's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Gaming Risk: All forms of gambling carry financial risk. 3vip does not guarantee winnings. You should only ever play with money you can afford to lose. Past results do not predict future outcomes.

12 Account Termination

You may close your 3vip account at any time by contacting our support team. Upon closure, any real-money balance remaining in your account (after deduction of any applicable bonus funds that have not met wagering requirements) will be returned to your registered payment method within 5 business days.

3vip reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

  • A breach of these Terms has occurred or is suspected.
  • Fraudulent, abusive, or illegal activity is detected.
  • A player has self-excluded and attempts to open a new account.
  • Regulatory or legal requirements necessitate account closure.

In cases of termination due to a breach of these Terms, 3vip reserves the right to withhold any balance in the account pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.

13 Changes to These Terms

3vip may update these Terms and Conditions from time to time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated Terms will always be available on this page with the date of the most recent revision clearly shown.

Your continued use of 3vip after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should close your account before the changes take effect.

Our Commitment: 3vip will never retroactively change the terms of a bonus you have already accepted, or alter the settlement rules for a bet that has already been placed. Changes to these Terms apply only to activity that occurs after the effective date.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 3vip support team. We aim to respond to all enquiries within 5 minutes during peak hours and within 1 hour at all other times.

  • Email: [email protected]
  • Live Chat: Available 24/7 from your account dashboard after login.
  • FAQ: Common questions are answered at /faq.

For complaints that cannot be resolved through our support team, 3vip has an internal escalation process. Details of this process are available by contacting support directly. 3vip is committed to resolving all complaints fairly and transparently.

Understood the Rules — Ready to Play?

3vip is built on fairness and transparency. Now that you know the terms, join over 500,000 Bangladeshi players and start playing with confidence.